A new session of each course opens each month, allowing you to enroll whenever your busy schedule permits!

How does it work? Once a session starts, two lessons will be released each week, for the six-week duration of your course. You will have access to all previously released lessons until the course ends.

Keep in mind that the interactive discussion area for each lesson automatically closes 2 weeks after each lesson is released, so you’re encouraged to complete each lesson within two weeks of its release.

The Final Exam will be released on the same day as the last lesson. Once the Final Exam has been released, you will have 2 weeks plus 10 days to complete the Final and finish any remaining lessons in your course. No further extensions can be provided beyond these 10 days.

Week One

Lesson 01 - Getting Started with Outlook 2019
Wednesday

In this lesson, you'll get acquainted with Outlook. You'll go over the basics of what Outlook can do and how you can use it to save time and keep yourself organized. You'll also get familiar with Outlook's user interface to help you feel comfortable using the program. After you finish this lesson, you'll be ready to start using Outlook and switching between its different functions (Mail, Calendar, People, and Tasks).

Lesson 02 - Reading Email Messages
Friday

This lesson will help you make sense of all your email messages without forcing you to scroll through a long list of messages. You'll learn how to display, sort, and organize email messages. Since email is the most popular way to communicate with people anywhere globally, learning how to read and organize email in Outlook could be the feature you'll use most often.

Week Two

Lesson 03 - Finding and Grouping Messages
Wednesday

Receiving email is always fun, but finding ways to search through all your email messages to find what you need can spell the difference between using email as a powerful communication tool or getting lost in the daily flood of email messages. In this lesson, you'll learn how to search, tag, and select email messages and move them to a folder. You will also explore strategies for labeling and organizing email messages.

Lesson 04 - Creating Email Messages
Friday

By receiving email messages and responding to them or simply writing new email messages all your own, you can turn your email account into a two-way communication medium to reach out to people anywhere around the world. In this lesson, you'll learn different ways to create and reply to messages. You will also identify ways to edit and send email messages.

Week Three

Lesson 05 - Formatting Email Messages
Wednesday

In this lesson, you'll learn how to format text in your email messages to make your messages more appealing and readable. Formatting text doesn't just mean improving cosmetic appearances but can also mean displaying text in an organized fashion, so it's easier to read. You will identify ways to improve email messages through the use of different fonts, colors, and styles, as well as the use of spelling and grammar checks. You'll also learn how to use bulleted and numbered lists to ensure your emails are easy to read and understand.

Lesson 06 - Editing Email Messages
Friday

This lesson is all about polishing your text, so everything is correct. After all, your words may be powerful, but if there are typos or grammatical mistakes, your email message can look less valid and legitimate. In this lesson, you'll learn different ways to proofread and edit email messages. You'll explore the search and replace feature, learn how to create hyperlinks for email and website addresses, learn how to use the signature feature, and explore different styles for your email messages.

Week Four

Lesson 07 - Sending Attachments to Email Messages
Wednesday

Sending email messages with file attachments lets you communicate with others using more than just what you can type. You can share a spreadsheet for others to edit, send someone an interesting PDF file to read, or give someone a short video of yourself wishing him a happy birthday. In this lesson, you'll learn how to add files such as word processor documents, spreadsheets, databases, or presentations along with video and audio files to your email messages. You'll also learn how to add images to email messages and edit these using word wrapping and other methods.

Lesson 08 - Dealing with Wanted and Unwanted Email
Friday

In this lesson, you'll learn how to deal with both wanted and unwanted email messages so you can focus your time on having fun and being productive. You'll learn how to delete and retrieve email messages, as well as how to archive them. Most of your email messages will likely be those you want to receive, but too many of them can make it difficult to find what you need, so you will also learn the benefits of creating rules for sorting emails so you can deal with junk email messages easier.

Week Five

Lesson 09 - Storing Contact Information
Wednesday

Outlook offers a way to store names and contact information in a database. Not only can this database grow as large as necessary, but no matter how big it gets, Outlook still makes it easy for you to search and find the information you need quickly and accurately. In this lesson, you'll learn all about using Outlook to store contact information of the people most important to you for business and personal use. You'll learn how to create and keep contacts, sharing and search contacts, and group and sort contacts.

Lesson 10 - Using the Outlook Calendar
Friday

Everyone needs to meet people or be at a certain place at a specific time. For busier people, your scheduled appointments may become so numerous and varied that keeping track of your time can be cumbersome. In this lesson, you'll learn all about using Outlook's calendar feature to create and store appointments. You'll identify the different ways to view and use the calendar. You'll also explore setting and viewing appointments, as well as managing, editing, and sharing these appointments.

Week Six

Lesson 11 - Creating Task Lists
Wednesday

In this lesson, you'll learn all about using Outlook to create tasks that can help you stay focused on achieving the goals you want to achieve. Outlook makes it easy to create and store your list of tasks that you can view whenever you use Outlook. In this lesson, you'll learn how to create a task list, tag and add details to a task, and manage your tasks. Outlook's task list is just one more tool to help you keep your life organized and focused.

Lesson 12 - Taking Notes and Customizing Outlook
Friday

Once you learn how to use Outlook's note-taking feature, you can learn different keystroke shortcuts and how to customize Outlook further to serve your particular needs better. In this lesson, you'll identify ways to create and modify notes. You'll also identify keystroke shortcuts and how to use these. Along with this, you'll learn different ways to customize Outlook's user interface and change Outlook's settings. You'll also have a chance to reflect on Outlook's various features you find most valuable and then decide how you plan to customize Outlook to make it easier for you.

 
  • Learn a new skill or enhance existing skills for professional development or personal enrichment.
  • New sessions starting monthly with lessons and assignments released weekly.
  • 2-4 hours a week in a convenient six-week format.
  • Interactive learning environment. Classroom built around discussion areas where you can engage with classmates and instructors.
  • Expert instructors develop, lead, and interact with students in each course.
  • Award of completion from your learning institution with passing score.
  • Gain the knowledge needed to move forward with your education.
  • Start anytime. Access Granted upon registration.
  • Courses are designed to be completed within 6-12 weeks.
  • Interactive multi-media instruction with integrated assessment, allowing you to work at your own pace.
  • Professional instructors support you throughout your learning experience.
  • Confirmation of successful course completion.
  • Build industry skills or earn continuing education credits in a variety of fields.
  • Start Anytime. Access to all course material and assessments from day one.
  • Many tutorials can be completed in just a few hours.
  • Quick independent study. Learn something new or expand your knowledge while working at your own pace.
  • Material developed by industry leaders and student support offered.
  • Certificate of completion awarded with passing score.